Shipping Policy
Stelter Marine Shipping Policy
Thank you for choosing Stelter Marine for your product needs. We are committed to providing you with the best possible service, including our shipping options. Please review our Shipping Policy below:
Cutoff time 10pm (GMT -08:00) Pacific Standard Time (Los Angeles)
Order processing time 1-3 days (Mon-Sat)
Delivery time 4-8 days (Mon-Sat)
We have a flat shipping of $300 USD on all our products and to all countries we ship to.
We use the following shipping parties:
– UPS
– Fedex
Countries we ship to:
- United State
- United Kingdom
- Canada
- France
- Australia
- Austria
Order Tracking:
- Once your order has been shipped, you will receive an email with a tracking number.
- Use the provided tracking number to check the status of your shipment on our website or the carrier’s website.
Address Verification:
- It is the responsibility of the customer to provide accurate shipping information.
- Stelter Marine is not responsible for orders shipped to incorrect addresses provided by the customer.
6. Customs and Duties (International Orders):
- International customers are responsible for any customs duties or taxes imposed by their respective countries.
- Stelter Marine is not responsible for delays caused by customs processes.
7. Shipping Rate Changes:
- Stelter Marine reserves the right to change shipping rates and policies at any time without prior notice.
8. Contact Us:
- If you have any questions or concerns regarding your shipment, please contact our customer service team at:
Address : 495 City Island Ave, Bronx, NY 10464, USA
E-mail : info@steltermarinesales.com
Phone : (718) 814-8074
Company name : Stelter Marine
Customer service : Monday to Friday from 8 a.m. to 10 p.m.
Disclaimer:
- Stelter Marine is not liable for any delays, damages, or losses incurred during the shipping process that are beyond our control.
By placing an order with Stelter Marine, you agree to abide by the terms and conditions outlined in this Shipping Policy. We appreciate your trust and look forward to serving you with the best shipping experience.
Thank you for choosing Stelter Marine